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My Yuchi Art Store
Feb’ouse
Product Information
How are your products made?
I draw inspiration from the materials I have on hand and also look online for ideas. I create whatever sparks my interest, so there’s no one specific method I follow
Do you offer customization services for your works?
Not at the moment, but I’m definitely considering offering customization options in the future.
How long does it take to create each piece?
Larger pieces can take anywhere from 3 to 7 days to complete, while smaller ones might take between half an hour to 3 hours.
Orders and Payments
What payment methods do you accept?
I accept all payment methods that you see available at checkout
How long does it take to process an order?
Once I receive your order, I usually ship it out within about 3 days. After that, the shipping time depends on the courier
Can I return a product if I am not satisfied?
If the product has defects, I’ll cover the return shipping costs. However, if you simply change your mind, the return shipping will be at your expense
Shipping and Delivery
What shipping options do you provide?
You’ll find all available shipping options when you check out
What are the costs and times for international shipping?
Right now, I only ship within the United States, so international shipping isn’t available yet.
How can I track my order?
After you place your order, you’ll receive an email confirmation. Once your order ships, I’ll send you another email with your tracking number
Product Care
Do your products require special care or cleaning methods?
Please avoid exposing the products to water and keep them out of direct sunlight for extended periods
Other
Do you participate in markets or exhibitions?
I’m not currently involved in any markets or exhibitions.
How can I contact you for more information or support?
Feel free to follow me on Instagram or send an email to contact@myyuchiart.store. I’m always here to help!